FAQs

[vc_row css=”.vc_custom_1496940694752{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”FREQUENTLY ASKED QUESTIONS” css=”.vc_custom_1614913850113{margin-bottom: 15px !important;}” woodmart_css_id=”6041a12a8af40″ title_width=”100″][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1496940708254{margin-bottom: 5vh !important;}”][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”How long does product delivery take?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]

All accumulated orders are usually sent out on a scheduled day of the week. Delivery within Nigeria takes 3-5working days from the day orders are being sent out while international deliveries take 7-10 working days.

 

However, during promo sales, delivery dates are being announced.

[/vc_column_text][vc_custom_heading text=”Do you offer re funds are prices bargainable?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]

We do not offer refunds. It is advised to be sure of what to purchase before orders are being placed.

All product prices are fixed and not bargainable, however, we offer up to 15% discount on orders worth #200,000 upwards.

[/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][vc_custom_heading text=”How to get recommendations?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]

It is advised to seek product recommendation if you don’t already know what to purchase via our Instagram page or customer care before placing orders.

[/vc_column_text][vc_custom_heading text=”Can I place order over a phone call?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]

We do not take orders via phone calls. Orders can only be placed through our website.

[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1496940694752{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”SHOPPING INFORMATION” css=”.vc_custom_1493369598617{margin-bottom: 15px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1496940825311{margin-bottom: 0px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”WHAT HAPPENS IF I HAVE ENTERED THE WRONG ADDRESS?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]

Please call +2348132423774 or +234 902 168 0579 for change of address.

[/vc_column_text][vc_column_text text_larger=”no”]

Delivery varies and depends on SHIPPING COMPANY, WEIGHT, LOCATION. The shipping rate is calculated during checkout. Please CONTACT US for delivery costs to countries not listed.

Please note that for orders weight above 2 Kg (4.4 pounds) an additional fee will be added to the shipping cost.

[/vc_column_text][vc_column_text text_larger=”no”]

Please call +2348132423774 or +234 902 168 0579 for change of address.

[/vc_column_text][vc_custom_heading text=”DELIVERY WITHIN NIGERIA?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Standard Delivery (0.5- 2kg)

•  Sokoto, Kaduna, Abuja, and other Northern areas -₦3,500

•  Lagos, Ibadan, Oyo, Ogun, Akure, and other Southwest states -₦2,000

•  Abia, delta, Owerri, Enugu, and other eastern areas-₦3,500[/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][vc_custom_heading text=”DO YOU ACCEPT INTERNATIONAL ORDER?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]

Yes, We do!
Standard Delivery (0.5- 2kg)

•  WEST AFRICA: Ghana etc ₦15,000-₦17,000
•  EAST AFRICA: ₦15,000-₦17,0000
•  EUROPE: 15,000– ₦20,000
•  ASIA: ₦17,000 – ₦23,000
•  CARIBBEAN ISLAND ₦18,000
•  MIDDLE EAST: Afghan, Iran, Iraq ₦25,500 -₦35,000

Please Note: Prices may change without notice.

[/vc_column_text][/vc_column][/vc_row]

What are you looking for?
Please type the word you want to search and press "enter"